Internship Detail

Title

E-Commerce Executive Intern

Description

Role Description: 

As an E-commerce Executive Intern, you will assist in managing our e-commerce operations across various platforms. From product listings to order management and performance analysis, you will play a critical role in ensuring our products are effectively represented and achieving maximum visibility. You will work closely with cross-functional teams to support business growth in the online marketplace.

Key Responsibilities

 1. Platform Management: - Assist in managing and updating product listings on Amazon, Noon, Snoonu,Talabat, and other e-commerce platforms. - Ensure product descriptions, images, and pricing are optimized and accurate. 

2. Order Fulfillment: - Monitor and process customer orders efficiently to ensure timely delivery. - Coordinate with logistics teams to resolve shipping or delivery issues. 

3. Inventory Coordination: - Track stock levels across all platforms and ensure timely replenishments. - Identify and resolve discrepancies between physical inventory and online listings.

4. Performance Monitoring: - Analyze sales performance, customer feedback, and platform metrics to identify areas for improvement. - Generate regular reports on product performance and campaign results.

 5. Customer Support: - Handle customer queries and concerns related to products, orders, and returns. - Work with the team to resolve complaints and improve customer satisfaction. 

6. Marketing Assistance: - Support in creating and managing promotional campaigns, discounts, and offers on platforms. - Collaborate on strategies to boost product visibility and sales, including sponsored ads.

No. of Openings : 5

Nature of Post : Full Time

Date of posting : 2nd Dec 2024

Date of commencement : 2nd Dec 2024